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FAQ

  • What is Kratom?
    Kratom is a natural botanical native to Southeast Asia & part of the coffee family. It's also known by its scientific name, Mitragyna speciosa. Natives of Southeast Asia have used Kratom for hundreds of years & recently introduced it to America about 20 years ago.
  • What is an alkaloid?
    Alkaloids are chemicals found in organic plant that has physiological actions on humans.
  • Is Kratom habit forming?
    Kratom is non-habit forming, unless taken in extremely high doses for extended periods of time. If taken in excess, continuously over long periods of time, Kratom consumers may experience dependence, similar to caffeine dependence. There can also be some discomfort if taken daily and use is abruptly discontinued. This can be avoided by taking regular breaks and/or gradually tapering down consumption level
  • Is Kratom a drug, opioid, or synthetic?
    Kratom is not a drug. Kratom is not an opioid. Kratom is not a synthetic substance. Kratom is a safe herbal supplement most similar to tea and coffee than any other substance. Kratom behaves as a partial mu-opioid receptor agonist & binds to the same receptors as an opioid. Kratom contains no opiates, but it does bind to the same receptor sites in the brain. Chocolate, coffee, exercise and even human breast milk hit these receptor sites in a similar fashion.
  • Is Kratom illegal?
    Kratom is legal on a federal level & state level with the exception of six states & a few city/county bans.
  • Is it safe to take it more than once per day?
    Yes. Kratom can be taken on an as needed basis. We suggest waiting 4-6 hours before taking another dosage.
  • Does Kratom expire?
    Yes, Kratom is a natural botanical supplement. If stored in a dry, dark, cool place, Kratom is suggested to last approximately 6 months without compromise to potency & potentiality of mold & bacteria formation.
  • Is it safe to drive?
    We do not recommend driving due to some of the sedating effects of certain strains.
  • Can you take it with other medications?
    We suggest consulting with your Doctor or Physician first.
  • Can you drink alcohol with Kratom?
    We do not suggest mixing alcohol & Kratom.
  • Will it show up on a drug test?
    The two alkaloids that are “typically” tested are mitragynine and 7-hydroxymitragynine. Although most government agencies & employers do not test for Kratom since it is legal. We suggest asking the agency administering the drug test if those two alkaloids will be tested.
  • Is your product lab test & what do you test for?
    Yes, all of our products are lab tested in the United States. We test for mold, yeast, heavy metals, salmonella, E-Coli. Unlike other companies, we go above & beyond & test for potency in order for us to control consistency of our products. The two main alkaloids we test for are mitragynine & 7-hydroxymitragynine.
  • What are Kratom Extracts & how are they extracted?
    Kratom extracts are powerful concentrated forms of Kratom. They are usually made by brewing crushed or powdered Kratom leaves for prolonged periods of time to evaporate as much water as possible to produce a thick, dark paste that contains a rich concentration of the main active ingredients found in the plant. These extracts can be further processed into a powder, liquid tincture or oil.
  • What does the different strain name mean?
    Kratom really only has 3 colored strains. RED, WHITE, & GREEN. The Country of Origin is usually associated with that colored strain. For example “Green Malaysian or Green Malay” means that it comes from Malaysia. Some of our strains are blends of Greens, Whites, & Reds in order to get the effects that you need. All of our strains are our own proprietary blends except for Borneos.
  • What shipping options do you offer?
    Priority Mail Delivery Time: Typically 3–5 business days. $8.75 EXPRESS Priority Mail Delivery Time: Typically 2-day delivery. $23.5
  • How long does it take to process an order before it ships?
    Orders placed before 12:00 PM Central Time (Nashville Time) will be processed and shipped on the same day. Orders placed after 12:00 PM Central Time will be processed and shipped on the next business day. Shipping is available Monday through Saturday, with no processing or shipping on Sundays or holidays.
  • Who can I contact if I have an issue with shipping?
    Please contact us by email at Orders@KratomKavaBar.com or you can also call us at 888-308-8884
  • Do you ship internationally?
    We only ship in the USA.
  • Do you prefer discreet shipping?
    Yes! All orders are shipped discreetly. The company name will be displayed as “KKB.”
  • What payment methods do you accept?
    We currently only accept Credit/Debit Card payment with Waave.
  • Is WAAVE safe to use for online purchases?
    Absolutely! For more details about our card processor and security measures, please visit: https://www.getwaave.com/things-to-know-about-waave
  • What should I do if my payment failed?
    The predominant issue encountered when a payment fails is often attributed to an incorrect billing address or a billing address in a city where Kratom is prohibited, such as San Diego, California.
  • How do I apply a discount or promo code?
    Please enter a coupon code during the checkout process.
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